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Shipping Policy

This Shipping Policy (“Policy”) applies to all purchases made through the website “https://samasyaaursamadhan.com/” (“Website”) operated by Samasya Aur Samadhan (“Company,” “we,” or “us”). By making a purchase on our Website, you agree to the terms of this Policy.

  1. Shipping Destinations We currently offer shipping to customers within [list of countries/regions]. If your shipping address falls outside of the designated areas, we regret to inform you that we are unable to process your order at this time. We apologize for any inconvenience caused.

  2. Order Processing Time Upon receiving your order, we will make all reasonable efforts to process and ship it within [number] business days. Please note that business days do not include weekends or public holidays. In some cases, order processing may be delayed due to factors beyond our control. We appreciate your patience and understanding.

  3. Shipping Methods and Delivery Timeframes We offer various shipping methods to ensure your order reaches you in a timely manner. The available shipping options and estimated delivery timeframes will be presented to you during the checkout process. Please note that the estimated delivery timeframes are provided by the shipping carrier and are subject to change.

  4. Shipping Costs Shipping costs are calculated based on the weight, dimensions, destination, and selected shipping method of your order. The applicable shipping charges will be displayed during the checkout process before you complete your purchase. Please note that additional customs duties, taxes, or fees may apply depending on the destination country. Any such fees are the responsibility of the customer.

  5. Order Tracking Once your order has been shipped, we will provide you with a tracking number and a link to track the status of your shipment. You can use this information to monitor the progress of your delivery. Please note that tracking updates may take some time to appear in the carrier’s system.

  6. Customs and Import Duties For international orders, customs duties, taxes, and import fees may be imposed by the destination country’s customs authorities. These additional charges are the responsibility of the customer and are not included in the product or shipping costs. It is your obligation to comply with any import regulations and pay any applicable fees.

  7. Shipping Errors or Damages In the unlikely event that you receive a damaged or incorrect item, please contact our customer support team at [email address] within [number] days of receiving your order. To expedite the resolution process, please provide detailed information and photographic evidence of the issue. We will work with you to rectify the situation as quickly as possible.

  8. Shipping Restrictions Certain products may be subject to shipping restrictions or regulations based on their nature, size, or destination. It is your responsibility to ensure that the items you are ordering comply with any applicable laws or regulations. If we determine that we are unable to ship a specific product to your location, we will notify you and provide a refund for the affected item(s).

  9. Changes to the Shipping Policy We reserve the right to modify or update this Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Policy on the Website. We encourage you to review this Policy periodically for any updates.

By making a purchase on our Website, you acknowledge and agree to this Shipping Policy.

If you have any questions or concerns regarding this Policy, please contact us at [support@samasyaaursamadhan.com].

Thank you for choosing Samasya Aur Samadhan!

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Aacharya Rahul Ji Maharaj